Shipping policy

 

Availability
We ship out most items from our West Point location. Some items are drop shipped from the manufacturer. Products shipped from manufacturers usually take an extra couple of days for processing before it is shipped. Items shipped this method will be noted via warning or notice in product description.

 

Carriers
Most packages are shipped from our West Point, GA warehouse ship via UPS. Products that are drop shipped may ship from UPS, FedEx, or USPS unless a specific service is requested. Please make sure that you give us an accurate street address that can be delivered to. Delivery quotes are for business days only. Shippers do not ship on Saturday or Sunday and do not count those days in quotes. 

 

Tracking Information
Many of our shipping points provide us with a tracking number for your package. If we get that information we provide it to you right away. However, if we do not get tracking information from a vendor, we will not be able to give you an exact delivery date.

 

Freight Information
All industrial machines with table, stand, and motor and many of our cabinets are shipped via freight truck. Costs are calculated automatically at checkout.

 

Free Shipping

Within the continental United States (the contiguous 48 states), Shipping is FREE to customers on qualifying orders over $49.99. Orders being shipped to Hawaii, Alaska, Canada, APO's, FPO's and DPO's are not eligible for free shipping. Also, the free shipping policy does not apply to GTX ink or large or heavy items that require special shipping methods such as assembled industrial sewing machines, liquid items such as pretreatment, some heat presses/heat press related equipment and some sewing cabinets.

 

United States Shipping

Alaska and Hawaii only ship via 2nd day or next day air.

Shipping days are business days. This excludes weekends and holidays.